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BYLAWS OF
INTERNATIONAL COACH FEDERATION, INC.

TABLE OF CONTENTS

ARTICLE I. NAME & LOCATION OF CORPORATION
ARTICLE II. MISSION AND PURPOSE
ARTICLE III. MISSION STATEMENT
ARTICLE IV. MEMBERSHIP
ARTICLE V. MEMBERSHIP DUES
ARTICLE VI. MEMBERSHIP MEETINGS & VOTING
ARTICLE VII. ORGANIZATION & STRUCTURE
ARTICLE VIII. OFFICERS
ARTICLE IX. DUTIES OF OFFICERS
ARTICLE X. BOARD OF DIRECTORS
ARTICLE XI. EXECUTIVE COMMITTEE
ARTICLE XII. SPECIAL & STANDING COMITTEES
ARTICLE XIII. FINANCE
ARTICLE XIV. AMENDMENTS
ARTICLE XV. DISSOLUTION
ARTICLE XVI. EFFECTIVE DATE


INTERNATIONAL COACH FEDERATION, Inc. BYLAWS


ARTICLE I. NAME & LOCATION OF CORPORATION

The name of this organization shall be the INTERNATIONAL COACH FEDERATION, Inc., hereinafter referred to as ICF, a not-for-profit association incorporated in the State of Nevada on November 13,1996.

The offices of ICF shall be established in localities as may be determined by the Board of Directors.

 

 


ARTICLE II. MISSION and PURPOSE

ICF is the primary worldwide resource for business and personal coaches and the source for those who are seeking a coach. The ICF is a non-profit individual membership organization formed by professionals worldwide who practice and/or teach business and personal coaching. It exists to BUILD, SUPPORT, and, PRESERVE the integrity of the coaching profession through programs, and standards advanced by the individual membership. Its purposes shall be:

  1. To encourage high professional standards of ethics and conduct by its members by developing and promoting an industry wide CODE of PROFESSIONAL STANDARDS and a universally accepted Accreditation process which preserves the integrity of coaching through internationally credible and ethical self-regulation.
  2. To broaden public understanding of the proper functions of coaches and their contributions to society and the world by engaging in highly visible strategies of marketing, public relations and publicity campaigns which helps members of the public find the right coach for their needs.
  3. To provide for the professional growth and community spirit of its members by developing and implementing programs and opportunities through educational conferences, publications, and broadcast communications.
  4. To provide a forum which supports community spirit and the advancement of professionalism among its members by the creation of local, regional, and virtual chapters throughout the world.
  5. To advocate on behalf of the collective interests of its members and the coaching community.
  6. To cooperate with other organizations and institutions whose programs and activities are consistent with the mission and purposes of ICF.

 

 


ARTICLE III. MISSION STATEMENT

International Coach Federation Mission Statement: To be the global forum for the art and science of coaching, where we inspire transformational conversations, advocate excellence, and expand awareness of the contribution coaching is to the future of humankind.
 

 


ARTICLE IV. MEMBERSHIP

A. Qualification
Membership in ICF shall be composed primarily of professionals engaged in business or personal coaching or similar occupations. Any such person who (1) agrees to be bound by the requirements of these Bylaws, and any rules and regulations which the Board of Directors may from time to time adopt; (2) completes a membership application form and submits it to the Board of Directors; and (3) has paid all the applicable dues, is eligible and qualified for membership in this association.

B. Regular Membership
Regular voting membership in the ICF shall be limited to professionals engaged in business or personal coaching or similar occupations. Voting membership in ICF is personal and not transferable. No voting member may vote in any election of ICF who is not in good standing thirty (30) days prior to such election.

 

The Board can authorize at its discretion a group membership discount.


C. Non-Voting Membership
Non-voting memberships may be created by vote of the Board of Directors. These members shall (1) agree to be bound by these Bylaws, and any rules and regulations which the Board of Directors may from time to time adopt; (2) complete a membership application form and submit it to the Board of Directors; and (3) have paid all the applicable dues. Except where specifically noted, the following membership classes shall have no vote nor be eligible to hold office in the ICF:

  1. Associate Members
    Associate membership shall be available to any person representing a firm or corporation engaged in selling products or services to members of ICF; persons employed by governmental agencies and educational institutions; persons whose career direction is not primarily that of coaching; and individuals formerly holding regular membership who no longer qualify for such membership. An associate member may serve as a voting member of the Board of Directors if nominated and elected. Associate members may serve on committees other than the Nominating, Executive, or Finance Committee.
  2. Affiliate Members
    Any person who supports the goals of ICF and does not qualify for one of the other membership classes may apply for affiliate membership. A regular member must sponsor such applicants.
  3. Student Members
    Those persons who are full-time students at recognized colleges or universities and who are not engaged in the practice of business or personal coaching shall be eligible for student membership.

D. Election to Membership
Members shall be elected by the Board of Directions, application for such election having been made thereto in writing.

E. Resignation
Any member resigning from membership shall be liable for payment of the current year's dues, unless such resignation is received within thirty (30) days following the annual billing for dues.

F. Removal or Expulsion
Members of any classification may be removed for cause from membership by a two-thirds affirmative vote of the Board of Directors present at any meeting. For any cause other than nonpayment of dues, a vote for removal shall occur only after the member complained against has been advised of the complaint so lodged and has been given reasonable opportunity for defense; such member, if removed, may appeal the decision of the Board to the Annual Business Meeting of ICF, providing that notice of intent to appeal is provided to the Chief Executive Officer at least thirty (30) days in advance of the meeting. Only those charges brought by a voting ICF member will be considered.

G. Reinstatement
Any former member desiring a continuous membership member record may be reinstated by showing proof of qualification and paying all dues in arrears. If, however, a continuous record is not desired, the member may be reinstated on showing proof of qualification and paying the current year's dues.
 

 


ARTICLE V. MEMBERSHIP DUES

A. Dues
Annual Dues shall be established by the Board of Directors and shall be payable each year in advance.

B. Forfeiture
Any member of ICF who shall be delinquent in dues for a period of sixty (60) days from the time dues become payable shall be notified in writing of such delinquency and suspended from further services and benefits. If payment of dues is not made within the next succeeding thirty (30) days, the delinquent member shall be dropped form the rolls and thereupon forfeit all rights and privileges of membership, unless such suspension, at the request of the member, is waived by affirmative action of the executive committee.

C. Refunds
No dues shall be refunded to any member whose membership terminates for any reason.

 

 


ARTICLE VI. MEMBERSHIP MEETINGS and VOTING

A. Annual Business Meeting
The annual business meeting of ICF shall be held at a time and place as may be determined by the Board of Directors. The annual meeting shall be for the purpose of receiving reports, and conducting such other business as may properly come before the membership. The order of business at the annual membership meeting of the ICF shall be as follows:
1. Roll Call
2. Announcement of Election Results
3. Reports of Officers and Committees
4. New Business
Publication of meeting notice, and reports from officers and committees must be distributed at least 10 working days prior to the annual meeting. Publication may be effected by postal service, electronic mail or posting to the corporate web site.

B. Special Meetings
Special meetings of ICF may be called by the Board of Directors at any time, or shall be called by the Chairman of the Board upon receipt of a written request signed by at least 25% of the regular members within thirty (30) days of filing such a request. The business to be transacted at any special meeting shall be stated in the notice, and no other business may be conducted at that time.

C. Notice of Meetings
Written or electronic notice of any business meeting of ICF at which official business is to be transacted shall be transmitted to each member not less than ten (10) nor more than forty (40) days prior to the date of the meeting. The transmission of a notice in such manner shall be considered notice served.

D. Voting and Proxies
At all business meetings of the ICF, each regular member in good standing who is present either in person or by proxy shall have one (1) vote, and may take part and vote in person only. Unless otherwise specifically provided by these Bylaws, a majority vote of those members present and voting shall govern.

Voting by proxy shall be permitted at the annual business meeting or at special meetings. Every proxy shall be either (1) in writing, signed and dated by the member, and shall specifically state the particular meeting to which it is applicable, but need not be sealed, witnessed or acknowledged, or (2) by electronic mail from the most recent electronic mail address listed with the ICF, and shall specifically state the particular membership meeting to which it is applicable, but need not be sealed, witnessed or acknowledged. Any proxy must be filed at least seven days before the appointed date of each meeting.

E. Voting by Posted or Electronic Mail
Proposals to be offered to the regular members for a mail vote, excepting election ballots, shall first be approved by the Board of Directors unless the proposal is endorsed by twenty-five percent (25%) of the regular members in which case Board approval shall not be necessary. On any mail vote, a majority of those voting shall determine the action.

F. Telephonic Meetings
Meetings held pursuant to these Bylaws may be conducted telephonically subject to prior approval of the Executive Committee. Telephonic participation shall constitute presence in person at any such meeting.

G. Quorum
At an annual business meeting or special meeting of the members, a quorum shall consist of no less than ten percent (10%) of the regular members. All actions taken by said members shall be implemented by the Board of Directors.

H. Rules of Order
At an annual business meeting, special meeting, or meeting of the Board of Directors, the most current edition of Roberts' Rules of Order shall govern.

I. Cancellation of Meetings
The Board of Directors may cancel any annual business meeting for cause.

 


ARTICLE VII. ORGANIZATION and STRUCTURE

A. Organizational Structure
To achieve the objectives of ICF, the Board of Directors at its discretion may establish organizational units such as advisory boards, councils, divisions, regions or chapters to serve special interests of the profession, including sections to provide educational opportunities in specialty areas of business and personal coaching. The Board of Directors shall exercise authority over policies, services, programs and budgets of all organizational units, including qualifications for membership, unless otherwise stated in these Bylaws. The activities, policies, and programs of organizational units shall not be in conflict with the Bylaws and established policies of ICF.

B. Allied Organizations
For the mutual benefit of all, for the advancement of the coaching profession, and to further the objectives of ICF, the Board of Directors may establish relationships with groups of coaching professionals that are formed on a local, regional (sub-state or multi-state) or state, national or multi-national basis, or with those that are formed on a counterpart or affinity basis. The Board of Directors may establish such terms and conditions for relating to recognized societies and groups as it considers desirable.

 

 


ARTICLE VIII. OFFICERS

A. Elected Officers
The elected officers of ICF shall be a president, a president-elect, three (3) vice presidents, a secretary/treasurer. The officers are elected by the membership and serve until their successors have been duly elected and assume office. The president-elect shall automatically succeed to the presidency.

B. Qualifications of Office
Any regular member in good standing shall be eligible for nomination and election to any elective office of ICF, provided the member shall have served at least one (1) year as a member of the Board of Directors at any time prior to an elective term of office.

C. Nomination and Election of Officers
In accordance with the procedure specified in Article XI, Section B. The Nominating committee shall prepare and submit to the membership a nomination for president-elect, three vice presidents, and secretary/treasurer of ICF. Any person so nominated shall have given prior consent to nomination and election as an officer.

D. Term of Office
Each elected officer shall take office on the first date of the calendar year and shall serve for a term of one (1) year or until a successor is duly elected and qualified. Each elected officer shall serve concurrently as a member of the Board of Directors and as a member of the Executive Committee.

E. Re-election
The three vice presidents shall be eligible for re-election to the same office for a second one -year term. The president shall be limited to a one-year term. The Secretary/Treasurer shall be eligible for re-election with no term limit and shall serve until a successor is duly elected and qualified. Following the completion of elected terms, no officer shall be eligible for re-election to the same office until at least one year has elapsed. The president-elect succeeds to the office of president automatically and does not stand for re-election. A president-elect who fills an unexpired term as president shall be eligible to serve a full one-year term the succeeding year.

F. Appointed Officer
The Board of Directors may appoint an executive director who shall be the chief executive officer of ICF. The executive director shall be appointed by contract under terms and conditions negotiated with the Executive Committee. The executive director may be an individual or other association management entity.

 

 


ARTICLE IX. DUTIES OF OFFICERS

A. President
The president is the chief elected officer of ICF and shall serve as chairman of both the Board of Directors and the Executive Committee. The president shall also serve as an ex-officio member of all committees and shall make all required appointments of standing and special committees. At the annual business meeting of the ICF and at such other times as deemed proper, the president shall communicate to the members such matters and make such suggestions as may tend to promote the welfare and increase the usefulness of ICF. The president shall perform such other duties as are necessarily incident to the office of chairman of the board and as may be prescribed by the Board of Directors.

B. President-elect
The president-elect shall automatically succeed to the presidency. The president-elect shall perform such duties as are delegated or assigned by the president, and shall perform the duties of the president in the event that individual is unable to serve.

C. Vice Presidents
There shall be three vice presidents who shall be responsible for such duties as are individually assigned to them by the president. Vice president shall act as officer contacts for those committees accountable to them as assigned by the president.

D. Secretary/Treasurer
The secretary shall oversee the proper recording of meetings and proceedings of ICF, and the Board of Directors; shall ensure that accurate records are kept of all members; and further shall supervise the preservation of historical records and documents. The secretary shall approve and promulgate all forms of balloting and shall review and maintain the voting integrity of all elections. The secretary shall perform the duties and exercise the powers of the president or president elect due to the absence or disability of those officers.

The treasurer shall oversee the ICF funds and financial records, the collection of members' dues and/or assignments, the establishment of proper accounting procedures for the handling of funds, the performance of an annual audit by a certified public accountant; and further, shall report on the financial condition of ICF at all meetings of the Board of Directors and at other times as called upon by the president. The treasurer shall chair the Finance Committee.

E. Executive Director/Chief Executive Officer
The executive director shall manage and direct all activities of ICF subject to the policies and procedures of the Board of Directors and shall be directly accountable to the chairman of the board. The executive director shall serve as assistant secretary/treasurer, and with the president, shall be the chief spokesperson for the ICF. Such individual shall also serve as an ex-officio non-voting member of the Board of Directors, the Executive Committee and all other committees of ICF.

The executive director shall employ and may terminate the employment of members of the staff necessary to carry on the work of ICF and shall fix their compensation within the approved budget. The executive director shall define the duties of the staff, supervise their performance, establish their titles, and delegate those responsibilities of management as shall be in the best interest of the ICF.

 

 


ARTICLE X. BOARD OF DIRECTORS

A. Authority and Responsibility
The governing body of ICF shall be the Board of Directors. The responsibility for overseeing the management of the affairs, funds, and property of the ICF shall be vested in its Board of Directors. The Board of Directors shall have full power and authority to put into effect the resolutions and decisions of the ICF and shall determine its policies and interpret these Bylaws. The Board shall supervise the direction and control of the ICF and its committees and publications, and may adopt such rules and regulations for the conduct of its business as shall be deemed advisable. It may in the execution of its powers, delegate certain of its authority to the Executive Committee.

B. Number
The Board of Directors shall consist of the seven elected officers of ICF as named in Article VII; nine directors at large elected from the voting membership; the immediate past president; two associate members; and the executive director who shall serve as an ex-officio member without the right to vote.

C. Term of Office and Manner of Election
Directors at large shall serve for a term of three (3) years or until their successors have been elected and assume office. The two directors elected from the associate members shall serve a term of two (2) years and the immediate past president shall serve a term of one year or until their successors have been elected and assume office. One third of the Directors-at-Large shall be elected each year in accordance with the provisions of Article XI, Section B.

D. Re-election
At-large directors are eligible for election to a second three (3) year term. No member of the Board of Directors who has served two full three (3) years terms shall be eligible for re-election until at least two years have elapsed, with the exception of those Board members being elected to officer positions.

E. Nomination
The Nominating Committee, acting in accordance with Article XI, Section B, shall present one nominee for each seat on the Board that is vacant or about to expire.

F. Regular Meetings of the Board
Regular meetings of the Board of Directors shall be held no less than three (3) times each administrative years at such time and such place as the Board may prescribe, including via teleconference, provided all parties can hear each other. Notice of regular meetings of the Board of Directors shall be given to each director, personally or by mail, telephone, E-mail or fax, at least ten (10) days prior to the day named for such meeting. Special meetings of the Board may be called by the chairman of the board or at the request of at least nine directors, by notice mailed, delivered, phoned, faxed or e-mailed to each member of the Board, not less than ten (10) days prior to the meeting.

G. Waiver of Notice
Before or at any meeting of the Board of Directors, any director may, in writing, waive notice of such meeting and such waiver shall be deemed equivalent to the giving of such notice. Attendance by a director at any meeting of the board shall be a waiver of notice by such individual of the time and place thereof. If all the directors are present at any meeting of the board, no notice shall be required and any business may be transacted at such meeting.

H. Quorum of the Board
At any meeting of the Board of Directors, a majority of the voting members of the Board shall constitute a quorum for the transaction of the business of ICF, and any such business thus transacted shall be valid providing it is affirmatively passed by a majority of those present and voting.

I. Voting
Voting rights of a director shall not be delegated to another nor exercised by proxy.

J. Voting by Mail
Action taken by a mail ballot of the members of the Board of Directors shall be a valid action of the Board and shall be reported at the next regular meeting of such Board.

K. Absence
Any elected officer or director who shall have been absent from two (2) consecutive regular meetings of the Board of Directors during a single administrative year shall automatically vacate the seat on the Board of Directors. However, the Board of Directors shall consider each absence of an elected officer or director as a separate circumstance and may expressly waive such absence by affirmative vote of a majority of its members.

L. Removal from Office
An officer or director may be removed from office for cause, by a three-fourths vote of the Board of Directors present at a regular meeting or at a special meeting called for the purpose, provided that notice thereof shall be given in writing to the officer or director at least thirty days prior to said meeting. At any annual business meeting or special duly constituted membership meeting, any one or more of the directors may be removed for cause by a vote of the majority of the entire membership in good standing. A successor director may then and there be elected to fill any vacancy thus created. Any directors whose removal has been proposed by the members shall be given an opportunity to be heard at such meeting.

M. Vacancies
Vacancies in any unexpired elective position may be filled for the balance of the term by a majority vote of the Board of Directors upon recommendation from the Nominating Committee.

N. Non-Compensation
Elected directors and officers shall not receive compensation for their services as members of the Board, or for their services related to ICF in any other capacity or pursuant to any other contractual arrangement whatever. Directors may be reimbursed for actual expenses incurred by them in the performance of their duties.

O. Indemnification
Every elected or appointed officer, director, or employee of ICF and such others as specified from time to time by the Executive Committee shall be indemnified by the ICF against expenses and liabilities including counsel fees, reasonably incurred or imposed upon them in connection with any proceeding to which they may be made a party, or in which they may become involved by reason of being, or having been an officer, a director or employee of ICF, or any settlement thereof, whether the person is a director, officer, or employee at the time such expenses are incurred, except in such cause wherein the officer, director or employee is adjudged guilty of willful misfeasance or malfeasance in the performance of duties. The forgoing right of indemnification shall be in addition to and not exclusive of all other rights to which the indemnified may be entitled.

 

 


ARTICLE XI. EXECUTIVE COMMITTEE

A. Authority and Responsibility
The Executive Committee may act in place of and stead of the Board of Directors between Board meetings in all matters except those specifically reserved to the Board by these Bylaws. Actions of the Executive Committee shall be reported to the Board by postal or electronic mail or at the next Board meeting. No decision of the Executive Committee shall be overturned by less than a three-fourths majority of the Board of Directors.

B. Composition
The Executive Committee shall be composed of the president, president-elect, three vice presidents, secretary/treasurer, the immediate past president, and the executive director who shall serve without vote.

C. Meetings
Meetings of the Executive Committee may be held at such time and place, including via teleconference provided all parties can hear each other, as may be from time to time be determined by the president for the conduct of ICF business, upon giving notice as otherwise required for meetings of the Board of Directors.

D. Quorum of the Executive Committee
A majority of the Executive Committee shall constitute a quorum for the transaction of business, and the act of the majority of the members present at such meeting shall be the act of the Executive Committee.

 

 


ARTICLE XII. SPECIAL AND STANDING COMMITTEES

A. General Provisions
The president unless otherwise specified in these Bylaws, shall be empowered to appoint the chairpersons of all committees, and the chairpersons and members of all special committees, subject to the approval of the Board of Directors. The president shall be an ex-officio member of all committees.

B. Nominating Committee The Nominating Committee shall consist of at least five regular members, one of who shall be the immediate past president, but of whom not more than two shall be past presidents of ICF. At least one member shall have served on the previous year's committee to insure continuity. No member of the Nominating Committee shall be eligible to be nominated for any position. The Nominating Committee shall be appointed by the Board of Directors upon the recommendation of the president. The nominating process shall be conducted as follows:

  1. The Nominating Committee shall communicate to all regular members inviting their suggestions for nominees to fill vacancies. The committee shall seek and encourage qualified candidates to be nominated for office and ascertain their willingness to serve.
  2. The Nominating Committee shall nominate a candidate to the Board whenever a vacancy occurs among the elected officers or Board of Directors, with said candidate to be elected by a majority vote of the remaining members of the Board.
  3. The Nominating Committee shall nominate a candidate for each position of elected officers for the ensuing year and for the new Board of Directors, and shall notify in writing, the membership of its choice not less than sixty (60) days before the annual business meeting.
  4. Thirty (30) days shall be allowed for nominations from the membership. Except for the office of president that is filled automatically by the president-elect, any member who is nominated by  petition of at least 50 ICF members in good standing shall be placed on the ballot.
  5. The ballot shall indicate those nominees recommended by the Nominating Committee and those recommended by petition.
  6. The Nominating Committee shall conduct an election by postal or electronic ballot in which each regular member in good standing will have one vote to cast for each officer position and each directorship position to be elected. Candidates receiving the highest number of votes for each office shall be declared elected. If however, no nominations are made by petition, the secretary shall cast a unanimous ballot for the candidates of the Nominating Committee.
  7. Results of the election shall be announced no later than the next annual business meeting.

C. Finance Committee
The Finance Committee shall consist of the secretary/treasurer who shall serve as chairperson, and the president, the president-elect, the executive director and such other members as may from time to time be appointed by the president. The committee shall confer with the executive director on the preparation of the annual budget, and prepare recommendations for the Executive Committee and the Board of Directors. The committee may perform such other duties in connection with the finances of the ICF as the board may determine from time to time.

D. Creation and Dissolution of Committees
The president shall monitor actions of the committees, councils, and task forces of ICF and shall recommend to the Board of Directors on a regular basis the creation, dissolution, and consolidation of these bodies.

 

 


ARTICLE XIII. FINANCE

A. Fiscal Year
The Fiscal Year of ICF shall begin on the first day of January and end on the last day of December. Changes to the fiscal year may be prescribed by the Finance Committee subject to approval by the Board of Directors.

B. Fidelity Bonds
Trust or surety bonds shall be furnished for the president, secretary/treasurer, executive director and other officers or employees of ICF having custody or control of ICF funds as the Board shall direct. The amount of such bonds shall be determined by the Board, and the cost paid by the ICF.

C. Budget
With recommendations of the Finance Committee, the Board shall adopt an annual operating budget covering all activities of the ICF. The treasurer shall make periodic reports to the board comparing actual revenue and expense to the projected budget.

D. Audit
The accounts of ICF shall be audited not less than annually by a certified public accountant who shall be recommended by the executive director and approved by the Board. The report of the auditors shall be presented at the next meeting of the Board of Directors; within sixty days following completion of an audit, the treasurer shall furnish the membership with a financial report for the fiscal year just concluded.

 


ARTICLE XIV. AMENDMENTS

These bylaws may be amended or repealed by a two-thirds (2/3) vote of the ICF Board of Directors. Notice of such proposed change(s) shall be sent in writing to Board members no less than thirty (30) days prior to the scheduled vote, which vote may be taken at any regular meeting of the Board, or at any special meeting of the Board called  for the purpose of considering the bylaw amendment(s). Notice of such bylaws change(s) shall also be posted on the ICF website and broadcast to the ICF members via electronic mail at least thirty (30) days prior to the meeting at which the Board vote is to be taken. The Board of Directors may propose amendment(s) on its own initiative or upon a petition addressed to the Board by any twenty-five (25) regular ICF members

 

ARTICLE XV. DISSOLUTION

The ICF shall use its funds only to accomplish the objectives and purposes specified in these Bylaws, and no part of said funds shall inure or be distributed to the members of ICF. On dissolution of ICF, any funds remaining shall be distributed to one or more regularly organized and qualified charitable, educational, scientific, or philanthropic organizations to be selected by the Board of Directors.

 


ARTICLE XVI. EFFECTIVE DATE

These Bylaws shall take effect immediately upon their adoption.

Adopted November 13, 1996
Revisions adopted July 27, 1999
Revisions adopted June 18, 2001

Revisions adopted November 18, 2002
Revisions adopted June 24, 2003

Revisions adopted April 2004
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Email: customerservice[at]coachfederation.org

© Copyright 2005 ICF | Legal and Privacy Information
About Coaching | About ICF | For Our Member Coaches | Become a Member | Press Room | Conference Information
Training Organizations | Coach Referral Service | ICF Credentialing | Virtual Community | ICF Home

International Coach Federation ®
2365 Harrodsburg Rd, Suite A325, Lexington, KY 40504
Phone: 888-423-3131, 859-219-3580 | Fax: 888-329-2423, 859-226-4411
Email: customerservice[at]coachfederation.org